The features that come out of the box are impressive

What are the best aspects of this product?

It's so impressive that all the features you need are already set up once you get 3dcart. Sure, other similar software also has the same features, but they charge for it while 3dcart has it out of the box. I also appreciated how supportive both the sales staff and technical support staff were during the time we were using the software on a trial basis. They really helped me get a grasp on the software without any expectation of the company buying it. All of their help made it so much easier for us to pick the features that would really help out our company. Even better, the support from sales and tech is still ongoing!

What aspects are problematic or could work better?

It would be great if they have more integrations, especially for a number of popular apps. Most of them aren't natively supported and that's a pity. It is a good thing that I find their tech support team as very trustworthy so I am confident that they will have a solution for this soon enough. Besides, they have also provided me either with alternatives or workarounds for the integrations that are currently not available.

What specific problems in your company were solved by this product?

3dcart and its ability to separate pricing based on customer level and location was something that really helped us out, something that we haven't found in other similar programs. Our shipping problems were also resolved by this program. We are now able to ship some of our products for free. We can put a fee on heavier products, or waive that fee if the price reaches a certain amount.

Are you a current user of this product?

Yes