What are the best aspects of this product?
It is a product that connects other products on the backend. My primary goal was to find something that could connect and track my financials via my e-commerce store online (Shopify to QuickBooks Online). This is what it does. I changed all of the settings that were suggested and I was good to go and have not had an issue with it.
What aspects are problematic or could work better?
One of the sections still has an "!" mark on it, and I asked customer support if I had everything set correctly and they assured me I have, but it is annoying to see that orange '!' even though I don't need to do anything there.
What features/services would you like to see in future versions of this product?
I wouldn't even know what to ask for. I'm not an accountant or a bookkeeper, so I'm not sure what I would ask for. The application does what it needs to do and it fits the purpose that I required for this type of app so I'm not sure what I would suggest doing differently.
What specific problems in your company were solved by this product?
I needed a connector to work on the backend of my Shopify to transfer purchase amounts and sales tax to my QuickBooks Online and this product was able to do that for me.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Retail
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
I am on the Mini plan and it costs 19.99/mo
What is your total annual cost for using this product?
Around 240 for a full year, but I started half way through the year, so half that cost.
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
I don't believe that I did.
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