What are the best aspects of this product?
It does what it should, accurately and without fuss!
What aspects are problematic or could work better?
It's complicated and needs a fair bit of setting up initially but when done with help from support you can leave it to do its stuff!
What features/services would you like to see in future versions of this product?
Auto install. (i.e we tick the boxes of what platform we use, what payment providers etc and it does all the back end stuff automatically)
What specific problems in your company were solved by this product?
Getting accurate sales and tax data into our accounting software.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Apparel & Fashion
Did your company use a different software before this one?
Yes
What software did you use before?
Various different option on the Shopify APp store
Why did you decide to change it?
All didn't work 100% which is pointless
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
no
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