Critical for FBA sellers

What are the best aspects of this product?

Easily understand transaction report that we receive bi-weekly from Amazon. Instead of having to scroll through hundreds or thousands of lines of sales and break down #'s, A2X does it seamlessly for us in the background and easily pushes that data to our accounting software, Xero. Understanding refunds/returns has been a challenge prior to implementing A2X.

What aspects are problematic or could work better?

Not much, the only challenge we had initially was having our Amazon account push V2 reports bi-weekly with our transaction settlement. The A2X support team helped us move from V1 to V2 within 24 hours and we're very pleased.

What features/services would you like to see in future versions of this product?

The system does everything very well so far, the only thing I can think of is maybe around submitting costs per product and allowing the user to manually update the description vs. pulling from Amazon.

What specific problems in your company were solved by this product?

A2X is a critical application that has helped save us hours of time trying to track all our transactions through Amazon FBA. We were doing everything manually and it wasn’t very efficient, we missed items, unsure of how to account for things like refunds/returns. A2X has streamlined our processes and given us a great overview of our inventory, COGS, and transaction report which is tied into Xero.

Are you a current user of this product?

Yes