What are the best aspects of this product?
The customer support is phenomenal. They will walk you through getting everything set up properly with your accounting software and answer any questions you have over video calls where you can screen share. Best service I’ve had. Shopify is very complicated to match orders to payouts and A2X makes it so much simpler.
What aspects are problematic or could work better?
There could be better support around using Shopify. But I’m not counting this against them because that really isn’t their software. It would just be above and beyond.
What features/services would you like to see in future versions of this product?
Integration with PayPal! PayPal is still a nightmare and since it is a payment processor in Shopify it would be incredible if this could be integrated the fetch the PayPal data. They said they are working on it.
What specific problems in your company were solved by this product?
So many! Shopify was a nightmare to match orders and payouts to in QuickBooks and this completely solved that problem and saved me countless hours.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Accounting
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
What was the cost of implementing this product?
The price ranges depending on the volume of transactions. $20+ a month
What is your total annual cost for using this product?
Right now about $240
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
I did receive one month for free
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