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User review of AbanteCart

Handles a huge amount of options without damaging performance

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
2out of 5
mediocre

PROS & CONS

What are the best aspects of this product?

We really love Abantecart. the thing that made us switch to Abantecart was the way it deals with product options. all others brands was not meeting our demands here. firstly other brands could not handle the amount of diffrent options. and or the ability to display color ot images.

this Abantecart allows us to create a fulfilling webshop. if you wish you can view it at Strygestof Og Design https://strygestof.dk

the biggest plus to us is that Abantecart is able to handle a huge amount of options without noticable performance draws. this is due to a flat option system that does not interchain each option into one product. but Abantecart still allows to set price, amount and so forth to each option. via a comprehensive jquery script, that handles stock, prices and so forth.
Abantecart has a very easy designer unterface for beginners. as its simply drag and drop. the only downside to this is that somethimes when adding blocks of the design get directed away from this design template. and has to maneuver back again.
it has in our eyes almost every feature you could wish for as a store owner. and with pretty good explanations too

What aspects are problematic or could work better?

Abantecart has a rather small array of addons, and a pretty small community that is primarily centered arround making money and not helping with coding for free. but it seems like the developers are quiet active in the forums.
you are unable to communicate with the customers via the webinterface. and relying on e-mails from the customers. you can add notes to orders. but the customer is not able to reply unfortunately.
the newsletter is as i see it built to handle many customers. but lack html features, so no imges or other formatting of newsletters.
there are not many human made translations. but there is a library of machine translated languages and a very neat feature for translating every bit of text via the administration interface., allthough with some text it can be a little hard to guess where it belongs. but its only a matter of checking and trying again.

What features/services would you like to see in future versions of this product?

better support for HTML Email, such as newsletters, enable customer to give feedback and allow gustomers to reorder products from previous order

What specific problems in your company were solved by this product?

the language translations into Danish was not very well performed.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Apparel & Fashion

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Magento, abantecart, ecwid

Why did you decide to change it?

we changed because we needed to customize, and handle a rather large amount of options

Are you satisfied with the change?

yes. the product is more suited to our needs.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enabled buyers to save potential items and come back later to complete the purchase.
  • It helped buyers to keep track of their purchases and check their history for reference.
  • It offered customization options that enable users to tailor shopping carts to satisfy customer needs.
  • It helped in securely obtaining customer information and other sensitive details like credit card data, name, and address among others.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

Setup and Support

Web-Based Administration
4
very good
Sell Products, Services, or Files (Digital Goods)
4
very good
Sub-User Accounts
4
very good
Web Development Software Compatibility
3
ok

Payment Processing

Credit Card
4
very good
Online Banking
4
very good
Recurring Billing
4
very good
Security Codes
4
very good
Control Declined Payments
4
very good

Order Management

Abandoned/Live Carts
4
very good
APIs/Integrations
4
very good
Remote Order Notifications
4
very good
Print Order
4
very good
Shipping Labels
4
very good
Real Time Inventory
4
very good

Shipping Management

Real Time Shipping Rates
4
very good
Custom Shipping Rates
3
ok

Sales and Reporting

Upselling
3
ok
Sales Reports
3
ok
Lead Information
3
ok
Order Tracking
3
ok

Customer Management

Custom Autoresponders
3
ok
Customer Log-Ins
3
ok

Other Features

Gift Certificates
4
very good
Discounts
4
very good
Product Management
4
very good
Digital Goods Management
4
very good
Appearance and Layout
4
very good