User review of Abcsubmit

Comprehensive and unique functionality, incredible service

- by Rui Da Costa

What are the best aspects of this product?

Service, service, service! unique functionality (full control via API), comprehensive flexibility both from the functionality and the people

What aspects are problematic or could work better?

It may not be as straightforward as some other services, but given the flexibility the product offers, and their incredible responsiveness in support, it's an easy trade-off to make

What features/services would you like to see in future versions of this product?

They have added all the functionality I've needed and then some, in some cases within hours, whilst still adding their own enhancements and simplifications to the product. I can honestly say, even having worked over 20 years in IT, that I've not seen anyone adding so much to a public product so quickly that remains so stable.

What specific problems in your company were solved by this product?

Comprehensive automation of form generation (hundreds of fields with complex types), meaning that content-owners without technical experience can stick to their strengths

Are you a current user of this product?

Yes

Did your company use a different software before this one?

Yes

What software did you use before?

ZoHo Forms

Why did you decide to change it?

Lack of critical functionality, poor service

Are you satisfied with the change?

Absolutely!

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

Comprehensive and unique functionality, incredible service

USER SATISFACTION

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