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User review of Accelevents

Remarkable customer support team

- by Arden

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Anytime I had an issue or a query, I would be able to write a text to the support team and still get an answer within several minutes.

What aspects are problematic or could work better?

We had early entry price levels and subsequent premiums, and I placed the schedules through, however, the tickets did not change as expected. There's something I must process to get the changes in the tickets which I missed to do. This would have been a bit easier if it can be done automatically or perhaps a notification can be very helpful.

What specific problems in your company were solved by this product?

Providing access to important assistance had also made a significant impact. There is now innumerable information about the event, and they made it possible to plod into them. Users should be eventually going to use Accelevents for upcoming developments.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.