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User review of Acronis Backup and Recovery

Acronis is everything we asked for

- by Theodore

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Thanks to Acronis our IT department can have optimal control over the backups and data location. We are able to use cloud storage and to have various options for data recovery. This system allows us to recover raw files and formatted data like databases and even off-line email storage. It supports multiple platforms and devices like tablets, iPads, iPhone and Android devices. I like that there is ability to back up VMware Microsoft Hyper-V hosts.

What aspects are problematic or could work better?

We have some difficulties when it comes to their tech support, we often let them into our system in order to help us. It would be great if they could work on the background noise. In the beginning we had some issues when doing the initial restores.

What specific problems in your company were solved by this product?

We were searching for centralized solutions so we can easily manage the back and recovery from single service.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.