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User review of Action1

Great Patch management platform

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

- Provide a friendly and easy-to-use interface to manage all my endpoints
- Provide automated patch management that can be placed on a schedule. Patch approval is easy and intuitive.
Scan for available software updates and readily report critical updates

What aspects are problematic or could work better?

I wish the remote connection has a file transfer option

What features/services would you like to see in future versions of this product?

I wish the remote connection has a file transfer option. In addition, I hope Action1 will implement DLP and Secure Web Gateway features in the future.

What specific problems in your company were solved by this product?

- Help us save time by deploying patches and software applications.
- Full control over endpoints.
- Easy and hands-off software deployment.
- We can manage computers remotely with PowerShell scripts and command line.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Non-Profit Organization Management

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

IT Service Management

Incident and Problem Management
5
amazing
Change Management
5
amazing
Configuration and Asset Management
5
amazing
Reports and Dashboards
5
amazing