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Acumatica Review

Acumatica
Our score: 8.8 User satisfaction: 97%

What is Acumatica?

Acumatica is a cloud-based enterprise resource planning (ERP) solution that helps organizations build digital resiliency in an environment that offers flexibility, efficiency, and continuity of operations. This business management solution is targeted at small and midmarket organizations as well as companies with mobile and telework setups. It offers a comprehensive suite of solutions that encompass financial management, multi-entity, intercompany accounting, project accounting, CRM, payroll, and more. In addition, Acumatica offers hosting options for public, private and on-premise hosting options, lending to you greater deployment flexibility.

This platform offers comprehensive solutions in a modern and intuitive interface that connects different business applications. The solution is also powered by machine learning to transform manual processes into automated workflows. As such, by implementing Acumatica, fast-growing companies can navigate the challenges of the digital economy and unlock their business potential.

At the core of Acumatica are its financial management tools. These include features such as accounts receivable, accounts payable, general ledger, and more, which allow users to close books faster while ensuring compliance. On the other hand, centralized accounting enables users to have one view of cash management, vendor payments, and customer invoicing across all related companies from one platform. Meanwhile, its customer relationship management functions provide a 360-degree view of financials, marketing, sales, and service, which enables organizations to provide excellent experiences to customers.

Designed for rapid integration, Acumatica also has native integrations with over 70 leading platforms and services. Be it accounts payable, payroll, or warehouse management, this platform can seamlessly connect with your existing tech stack. Among the most popular integrations it supports are those with Outlook, Salesforce, BigCommerce, and Shopify.

Acumatica also reinforces team mobility as it comes with a native mobile app for iOS and Android. This gives you instant remote access to your ERP data. It also allows for mobile time entry, expense receipts capture, signature capture, and more.

The vendor offers pricing where clients pay only for the features they need instead of on the basis of user seats. As a result, clients can add suppliers, customers, and casual users without the need to pay for more licenses. The quoted price depends on the client’s current applications in use, the type of license the client wants, and forecast resource consumption.

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Overview of Acumatica Benefits

Customizable and future-proof platform

Acumatica brands its platform as an xRP, which means that its ERP solution can be leveraged by any company or industry regardless of size. It is a universal platform that allows organizations to build applications within the same environment. This cloud-based platform with an option for on-premise and private cloud hosting is built on industry-standard software frameworks, allowing developers to easily familiarize themselves with it. In turn, you can reap faster speed to market for your application. It features a simple web interface that allows for no-code to low-code customization of application changes and workflows. With this solution, developers and software can offer software-as-a-service at scale, minus the huge costs.

These aside, Acumatica also has a unique pricing model which enables companies to pay only for the resources that they need to use. This way, you can keep costs down while making sure that you can easily scale up your platform as your business needs change.

Complete financial tools to grow your business

Acumatica has a complete array of financial tools that simplify complicated financial management throughout the organization. These include modules for general ledger management, accounts payable, accounts receivable, cash management, currency management, and tax management, to name a few. These tools provide you with a snapshot of your company’s financial standing anywhere and at any time. With features like intercompany accounting, recurring billing, deferred revenue, and automated processes, organizations can scale their operations with ease. Meanwhile, flexible and real-time reporting provides you with a single source of truth and lets you drill all the way down to source journal transactions.

Streamlined financials for the entire organization

With inter-company accounting, companies with a number of related companies can make it easier to track financials and generate reports. Companies operating on the same tenant using the same charts of accounts, financial periods, and currencies can have their reports consolidated to streamline reporting for all organizations. Companies that require companies to be deployed across multiple tenants can easily automate the financial consolidation process to a parent company.

The solution also supports connections with over 200 applications and services, including 70 native integrations. This enables companies to integrate accounts payable, accounts receivable, and sales order management through a central location, which translates to lesser overhead and maintenance costs. Granular controls are also available, which lets users switch from a company to a branch and provide role-based access to users.

Robust accounting tools for greater visibility

Acumatica provides users with unparalleled visibility into projects, finance, inventory, customer accounts, and other interconnected business processes. The tool lets you stay on top of project-related costs for labor, materials, and inventory items. It also allows for a comparison of actual project costs versus original and revised budgets as well as quote creation and tracking. At the same time, the solution gives you complete control of billing by varying billing rates by employee, customer, type of work, or a certain project. In addition, you can record project transactions in various currencies and keep project records in both the base and project currency.

Comprehensive view of your customer

With Acumatica, your organization can get a 360-degree view of your whole business to enable your sales, service, and marketing teams to provide excellent customer service. With a consolidated view from a single database, each team member can easily access customer data and approach sales processes through teamwork. The solution enables you to quickly respond to customers’ requests at any stage in the customer lifecycle. A CRM add-in for Microsoft Outlook and real-time synchronization with Salesforce make managing contacts faster and easier.

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Overview of Acumatica Features

  • General ledger
  • Accounts payable
  • Accounts receivable
  • Cash management
  • Currency management
  • Tax management
  • Deferred revenue accounting
  • Multi-entity and intercompany accounting
  • Financial Translation
  • Consolidation
  • Tax management
  • Deferred revenue accounting
  • Recurring revenue management
  • Fixed assets
  • Time management
  • Advanced expense management
  • Bank feeds
  • Project accounting
  • Payroll management
  • Reporting
  • Dashboards
  • Data analysis
  • Mobile ERP
  • Account-based controls
  • Centralized purchasing and invoicing
  • Company bank accounts
  • Asset transfers
  • Account allocations
  • Cross-company sales
  • Purchase orders
  • Time management
  • Project cost tracking
  • Advanced billing
  • Advanced expense management
  • Sales automation
  • Customer self-service portal
  • Integrated marketing
  • Service and support automation
  • Pay groups
  • Employee classes
  • Tax rates
  • Payroll attributes
  • Earning code types
  • Overtime rules
  • Deductions and benefits
  • Business intelligence and analytics
  • Replenishment
  • Location management
  • Physical inventory
  • Pricing, discounts, and promotions
  • Customer and vendor items
  • Non-stock items
  • Pick list generation
  • Automated shipment label generation
  • Automatic shipment tracking
  • Shipment progress notification
  • Sales order management
  • Credit limit verification
  • Purchaser integration
  • Vendor bidding
  • Automated requisitioning
  • Non-stock receipts and returns
  • Audit trail
  • Data synchronization
  • Manage commerce risk
  • Rapid order entry
  • Barcode scanning
  • Cash register
  • Real-time inventory
  • Receipt printers
  • Credit cards
  • Customer returns
  • Special orders
  • Customer management
  • Payment plans
  • Construction budgeting
  • Construction job costing
  • Daily field reports
  • Project billing
  • Joint checks
  • Lien and waiver release management
  • Retainage tracking
  • Configuration options
  • Over 70 native integrations

What Problems Will Acumatica Solve?

Problem #1: Software can’t keep up with your growing company’s needs

Many ERP providers have a fixed cost, which can price out smaller or mid-size companies. Acumatica charges per resource, which allows pricing to remain fair for both small and large companies.

Problem #2: Retrieving company data is difficult 

For many businesses, data can be siloed among different departments, making it difficult to access important information across the company. With over seventy native integrations with platforms across different industries, Acumatica ensures that all data across the business is shown in real-time and up-to-date.

Problem #3: Software features cannot accommodate the company’s workflow

It’s critical that customers have an ERP platform tailored to meet the needs of their specific industry. Acumatica’s Industry Editions allow our customers to use a platform that’s been customized and configured to solve their unique pain points and challenges.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Acumatica Position In Our Categories

Keeping in mind companies have particular business-related demands, it is only sensible they steer clear of adopting a one-size-fits-all, “perfect” solution. Nevertheless, it would be hard to try to find such a software system even among branded software solutions. The efficient thing to undertake would be to set down the various main aspects which demand consideration like essential features, price terms, technical skill competence of the employees, organizational size, etc. The second step is, you must follow through the research systematically. Have a look at some Acumatica analyses and check out each of the software solutions in your shortlist more closely. Such well-rounded research can make sure you steer clear of poorly fit software solutions and buy the system which provides all the features your company requires in growing the business.

Position of Acumatica in our main categories:

TOP 50

Acumatica is one of the top 50 Accounting Software products

TOP 20

Acumatica is one of the 20 Business Phone Systems products

TOP 20

Acumatica is one of the top 20 Business Process Management Software products

TOP 10

Acumatica is one of the 10 Construction Management Software products

TOP 10

Acumatica is one of the top 10 Distribution Software products

TOP 50

Acumatica is one of the 50 Online Accounting Software products

TOP 50

Acumatica is one of the top 50 Warehouse Management Software products

It's crucial to realize that hardly any app in the ERP Software category is going to be a perfect solution able to fulfill all the needs of various business types, sizes and industries. It may be a good idea to read a few Acumatica ERP Software reviews first as specific software can perform well just in a really narrow group of applications or be prepared with a really specific type of industry in mind. Others may operate with an idea of being easy and intuitive and therefore lack complex functions desired by more experienced users. You can also find solutions that support a broad group of users and give you a complex feature base, however that frequently comes at a higher cost of such a service. Be certain that you're aware of your requirements so that you get a solution that offers specifically the features you search for.

How Much Does Acumatica Cost?

Acumatica Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Acumatica pricing details?

Acumatica Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Acumatica provides monthly payment, annual subscription, and quote-based pricing, which is available upon request.

User Satisfaction

Positive Social Media Mentions 81
Negative Social Media Mentions 2

We realize that when you make a decision to get a ERP Software it’s vital not only to learn how professionals score it in their reviews, but also to find out whether the real users and enterprises that purchased it are genuinely satisfied with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Acumatica reviews across a wide array of social media sites. The information is then presented in a simple to digest format indicating how many users had positive and negative experience with Acumatica. With that information available you will be prepared to make an informed purchasing decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Acumatica?

Acumatica natively integrates with more than 200 applications, tools, and services, including over 70 native integrations through its marketplace. These include apps for accounts payable, accounts receivable, inventory management, marketing automation, sales order management, and warehouse management, among others.

Some examples of these integrations are:

  • Shopify
  • WooCommerce Connector
  • Biz-Tech Magento Connector
  • Velixo
  • eWorkplace Apps
  • Celigo
  • BigCommerce
  • DataSelf
  • ShipEngine
  • Acusync

Acumatica User Reviews

Acumatica average rating:

Average score
5/5 (13 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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The most favorable review

Natasha

PROS: The software is super user-friendly. It's able to put a number of things together in a single page. You can make use of it in any smart device/computer. Signing in can be done anywhere (as long as there's internet available) so I won't have to worry much when travelling. It's a limitless user model, so I'm able to add people and not have to bug IT just to include another user.

CONS: It's really simple to learn. You don't have to worry about training. But then again, that could be a mistake that can cost you. At times, I'm not at all sure why a certain thing couldn't be saved since I've yet to find a way to use a system correctly. There's so much info displayed in a single page.

Reviewed 8 years ago

Read full review >

The least favorable review

Kerry

PROS: Migrating from Sage Software, it appears Acumatica is giving us room to scale our growth. It offers enhanced in-depth analytics with our day-to-day operations and sales. It's a bit complex to handle, but I can see how this software can assist us in being efficent in the operating and management of our current warehouse. I just can't get enough how useful this software especially when it's embedded within the browser platform. This makes me efficient in working remotely and never have to worry about being in the office all the time.

CONS: It appears as if there are plenty of steps needed just to run some processes. From a person who just migrated from Sage, just about everything can be done in a couple or so steps. Acumatica requires several steps to accomplish almost the same set of tasks. In addition, if you make your way to the print screen and you somewho forgot to save your work, you tend to lose it when you click back. An action tab should be available on the print screen so data won't be lost.

Reviewed 5 years ago

Read full review >

More reviews from 13 actual users:

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Very intuitive and helpful!

Read full review >
Elyse
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2021 Company Size: More than 100 Employees Industry: N/A

PROS: We didn't stumble upon Acumatica by accident. We discovered it after weeks of careful research and of weighing the pros and the cons of different ERP options. What we like about it is that it has the ability to scale with us. It doesn't bombard us with complex systems at the onset. Instead, it introduces its various functions in a way that doesn't overwhelm our team. If we had any questions regarding its use, we can simply consult the Help files and we'll be sure to find our answers there.

CONS: For the most part, Acumatica's features have been extremely intuitive--all except for Report Designer. Learning about it had not been as easy as learning all the other functions.

What do you think about this review?

Great Poor

Easy to use and works just as well as our legacy software.

Read full review >
Arnaldo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 05.08.2021 Company Size: 11-50 Employees Industry: Logistics and Supply Chain

PROS: Acumatica is an easy-to-launch and easy-to-use ERP system. Getting it up and running had been relatively quick--we were able to access the program along with its library of resources in just a matter of minutes. The Sales Demo data and peer support within the community are very accessible too. Our staff has found the Visual Studio particularly useful and easy to manipulate.

CONS: The costing is a bit tricky. I run the Sales Order (SO) and Purchase Order (PO) and define them under the First In-First Out (FIFO) method. In times when I need these variables to run with the Actual Specific, Acumatica seems to have a hard time shifting gears from FIFO to SO-PO.

What do you think about this review?

Great Poor
Show More User Reviews (13)

It’s easy to configure and customize!

Read full review >
Alene
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 22.07.2021 Company Size: 11-50 Employees Industry: N/A

PROS: We've been able to fully customize our Acumatica experience, and my team and I love it! It's very intuitive and it can be configured to respond to just about every work scenario possible. We've been able to learn it quickly. Now we're up to stride and are particularly enjoying the ease with which its dashboards present all the information that we need.

CONS: We've had a bit of difficulty in creating table joins in the processing and development of custom reports and inquiries. It's not an impossible feat, but the creation of the table joins has been quite tedious.

What do you think about this review?

Great Poor

Great for teams who need to access the system simultaneously.

Read full review >
Lewis
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.07.2021 Company Size: 11-50 Employees Industry: Wholesale

PROS: Acumatica is the best ERP solution for larger teams. There's no limit to the number of users you can have onboard. Our team, in fact, has been able to access the system all at the same time. We also like how accessible it is. With our data up on Cloud, it's so much easier to work and access information from anywhere.

CONS: It does require a bit more space in our server, but this isn't much of a problem with us. Others might not have the luxury to clear out space in their server resources though.

What do you think about this review?

Great Poor

A great finance software aimed at small/medium businesses.

Read full review >
Winston
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.05.2021 Company Size: More than 100 Employees Industry: Computer Software

PROS: It's user-friendly. Support is above and beyond what I expected. It's one of the first ERPs I know that can be hosted directly to the cloud. That means, having remote access to your ERP wherever you are. It's secure and has grown notably fast after all these years.

CONS: Some of the errors encountered can be challenging to comprehend. Support is pretty good. Headlines are available for response. Customers always come first with them.

What do you think about this review?

Great Poor

Acumatica has a ton of functionality — at a fraction of a price.

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Melba
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2021 Company Size: 1-10 Employees Industry: Internet

PROS: Acumatica contains all business admin functionality like that of other ERP systems in the market. Thing is, the features that come bundled with Acumatica are a lot more flexible, extensive, and in-depth. Bigger depth features can cover known and intricate business scenarios in finance, sales, purchase, and inventory. What's more, it also covers other essential processes including project management, HR, tax management, and fixed asset management. Its flexibility can be easily be enabled with the program.

CONS: There's so much to learn. Like the saying goes, "no pain, no gain." After scaling the 80% pass level in an online course, you'll be familiar with stuff involved in business.

What do you think about this review?

Great Poor

A review of Acumatica.

Read full review >
Orville
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.03.2021 Company Size: 11-50 Employees Industry: Publishing

PROS: I love how Acumatica is an ERP solution that's solely based on the cloud. I love how we're able to build inquiries in a simple manner insteasd of making customized reports. Typically, custom reports creation can be a waste of time. Not to mention money. I like the system's visibility since each transaction made can be broken down to its utmost basic level.

CONS: I dislike how there has to be a couple locations need for extracting the same info. That same info can simulteneously be have a different represnetation. For instance, Accounts Receivable will appear differently than those of invoices with Sales Order.

What do you think about this review?

Great Poor

Making a transition to Acumatica.

Read full review >
Kerry
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.02.2021 Company Size: 11-50 Employees Industry: Wholesale

PROS: Migrating from Sage Software, it appears Acumatica is giving us room to scale our growth. It offers enhanced in-depth analytics with our day-to-day operations and sales. It's a bit complex to handle, but I can see how this software can assist us in being efficent in the operating and management of our current warehouse. I just can't get enough how useful this software especially when it's embedded within the browser platform. This makes me efficient in working remotely and never have to worry about being in the office all the time.

CONS: It appears as if there are plenty of steps needed just to run some processes. From a person who just migrated from Sage, just about everything can be done in a couple or so steps. Acumatica requires several steps to accomplish almost the same set of tasks. In addition, if you make your way to the print screen and you somewho forgot to save your work, you tend to lose it when you click back. An action tab should be available on the print screen so data won't be lost.

What do you think about this review?

Great Poor

Dependable and very stable.

Read full review >
Archie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2018 Company Size: 1-10 Employees Industry: Unavailable

PROS: Working on the cloud means not having to worry about hardware or maintenance. Updates on the software is seamless. Its Magento integration entails minimal manual order entry. Task scheduling and automatic replenishments are easy. Data import tools are simple yet robust.

CONS: If internet is down, there's no way to gain entry to the ERP. That's basically the only biggest downside with it.

What do you think about this review?

Great Poor

A reliable ERP meant for small-scale businesses.

Read full review >
Velma
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.05.2018 Company Size: More than 100 Employees Industry: N/A

PROS: It's an all-in-one product that lets you organize warehouse info, bills, and other things typically seen in a company. It lets you create new things that are tailored for the needs of the enterprise. Management is easy. Its support is great for both clients and developers. It's located within the cloud for remote access regardless of it's from a smart device or a desktop PC.

CONS: It can be a bit complex at first. You'll need to dig yourself out of the hole when dealing with errors. If you're not determined enough, things would appear more confusing.

What do you think about this review?

Great Poor

My take on Acumatica.

Read full review >
Olive
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.05.2018 Company Size: 1-10 Employees Industry: Mechanical or Industrial

PROS: So many benefits it has to offer. For instance, it comes with an unlimited user license. It also has vendor/customer portals. Its design is highly responsive. You get the help you need in case you're having trouble understanding a certain aspect of the program.

CONS: We've recently gone live. At the moment, there's nothing to hate. It'll take some time before I can actually make a comprehensive review.

What do you think about this review?

Great Poor

A great product that guarantees financial precision.

Read full review >
Tanya
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.04.2018 Company Size: 11-50 Employees Industry: Information Technology

PROS: As a Quickbooks and Acumatica user, I can sense how essential it can be to have the right ERP for the company. Our company later realized that we've actually outgrown Quickbooks. We wanted to go for a program that can go above and beyond in managing some of the most puzzling business aspects. Informed decisions can push for enhanced performance in any company. We realized how Acumatica is that ideal tool in guiding us to make better business decisions.

CONS: At times, Acumatica can be a bit monotonous, especially when modifying small errors. Whenever a document is being released in Acumatica, there's basically zero room for any error. That measns, no way of making small corrections. You're litterally being punished for reversing a wrong document. Being able to copy documents can help, but it can be a waste of time if there are lots of mistakes.

What do you think about this review?

Great Poor

My complete experience dealing with Acumatica.

Read full review >
Natasha
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.03.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: The software is super user-friendly. It's able to put a number of things together in a single page. You can make use of it in any smart device/computer. Signing in can be done anywhere (as long as there's internet available) so I won't have to worry much when travelling. It's a limitless user model, so I'm able to add people and not have to bug IT just to include another user.

CONS: It's really simple to learn. You don't have to worry about training. But then again, that could be a mistake that can cost you. At times, I'm not at all sure why a certain thing couldn't be saved since I've yet to find a way to use a system correctly. There's so much info displayed in a single page.

What do you think about this review?

Great Poor
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Acumatica user reviews

Very intuitive and helpful!

Read full review >
Elyse
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.10.2021 Company Size: More than 100 Employees Industry: N/A

Easy to use and works just as well as our legacy software.

Read full review >
Arnaldo
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 05.08.2021 Company Size: 11-50 Employees Industry: Logistics and Supply Chain

It’s easy to configure and customize!

Read full review >
Alene
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 22.07.2021 Company Size: 11-50 Employees Industry: N/A

Great for teams who need to access the system simultaneously.

Read full review >
Lewis
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.07.2021 Company Size: 11-50 Employees Industry: Wholesale

A great finance software aimed at small/medium businesses.

Read full review >
Winston
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.05.2021 Company Size: More than 100 Employees Industry: Computer Software
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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