A Flexible and Reliable Search Platform That Helps Deliver Client Value

What are the best aspects of this product?

As someone managing key accounts, I appreciate how AddSearch lets me directly improve client outcomes without heavy technical involvement. The speed, typo tolerance, and AI-driven ranking ensure that users find the right content quickly. Custom features like result pinning and promotions are particularly useful for client campaigns and seasonal pushes. The analytics provide valuable insights into search behavior, helping me advise clients on what content or products need more visibility.

What aspects are problematic or could work better?

The UI can be inconsistent when resizing or minimizing windows, I’ve seen icons scramble and not adjust dynamically. While it doesn’t affect search performance, it makes the interface feel less polished. Advanced analytics segmentation could also be more detailed for quicker insights.

What features/services would you like to see in future versions of this product?

Improved responsive UI for multitasking and resizing
Deeper segmentation in analytics (e.g., by user type or geography)
More out-of-the-box integrations with popular reporting tools

What specific problems in your company were solved by this product?

Ensuring client product launches and campaigns get prioritized visibility through pinned search results
Reducing customer support tickets by improving accuracy in help center and documentation searches
Identifying gaps in client content strategies through search analytics
Managing search across multiple domains in one dashboard, saving time in reporting and optimization

Are you a current user of this product?

Yes