AddSearch: A Robust Search Tool That Won’t Break Your Budget

What are the best aspects of this product?

After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features. specialize in federated search, provide options for personalization and support creation of UI. Their budget fell midway between the lowest and highest and they had the shortest implementation time for ease of integration.

What aspects are problematic or could work better?

We have had a few hiccups in technology; however, whenever we experienced search index or code issues, AddSearch's support team was quick to assist and helped us troubleshoot to resolve problems quickly.

What features/services would you like to see in future versions of this product?

More and better predictive responses, search suggestions

What specific problems in your company were solved by this product?

Taking an ancient, out-of-date search results tool and upgrading it to a more modern, visually appealing search results with relevant links for customers.

Are you a current user of this product?

Yes