Outstanding customer service platform.

What are the best aspects of this product?

Adyen shows all the necessary details to handle your clients' transactions assuredly without any failures. The greatest feature about Adyen is how efficient it is to transfer returns automatically to the user's credit accounts, PayPal accounts, etc. via the application. You can also erase account information by pressing a link if necessary. Adyen provided an excellent summary of the payment and all important data. Users could also download purchase and reimbursement transactions if needed as Pdf documents easily.

What aspects are problematic or could work better?

You may not get a summary of several payments by the same account or credit card immediately which would be useful in solving support cases in certain circumstances. The application automatically logs out your account within fifteen minutes for safety purposes and if your task is completed on a variety of sites, this can be frustrating, causing users to be down quickly with Adyen for more than the given deadline. After all, this could be easy to customize.

What specific problems in your company were solved by this product?

We use Adyen to make it easy for clients to pay in our system with their credit card or PayPal, etc. via our official webpage. Adyen allows users to view client details and process refunds, offset advance payments, and make copies of payments.

Are you a current user of this product?

Yes