
What are the best aspects of this product?
Tons of integrations to support multiple and growing businesses that don't want to maintain an in-house server.
What aspects are problematic or could work better?
On-boarding took longer than we wanted, but they worked through all of our unique needs
What features/services would you like to see in future versions of this product?
Their handling of shipping address lines 1 & 2 need improvement. They need to be separated and not forced into 1 field. This will allow for easier 3rd party warehouse API integration.
What specific problems in your company were solved by this product?
Agiliron helped us migrate from an old ERP system to their cloud-based solution. They were one of the few companies able to support our three businesses with many channel integration requirements (Magento, Shopify, Amazon, Etsy, QuickBooks, 3PLs, Authorize.net, Taxjar, etc.). Their on-boarding team helped us develop a lot of specific customizations to meet our unique business needs. This company cares about their clients and their pricing structure is fair and transparent. We look forward to growing our businesses with Agiliron and greatly appreciate their adaptive and flexible approach. Parry, in particular, has been an outstanding rep and on-boarding coordinator.
Are you a current user of this product?
Yes
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
What is your industry?
Publishing
Did your company use a different software before this one?
Yes
What software did you use before?
Multichannel Order Manager from Freestyle Solutions
Why did you decide to change it?
Freestyle Solutions was bought out and can't handle multiple businesses or modern integrations well.
Are you satisfied with the change?
So far yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
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