What are the best aspects of this product?
The reporting is essential in making sure we are able to follow up with any mistakes or items that do not arrive on time. We can communicate internally or externally on issue we may have using the activities function.
What aspects are problematic or could work better?
I would say the only thing that could work better is when entering items in an assembly build that they have to be selected from a list instead of just directly entered. The same can be said for the universal search function.
What features/services would you like to see in future versions of this product?
The above issues would be great to solve...otherwise, this is a wonderful product.
What specific problems in your company were solved by this product?
We are solving issues with errors, monthly usage reports, production and sales/purchasing reporting. We have created a cross check system between production and engineering, as well as between sales and production to ensure the client receives exactly what they want and when.
Are you a current user of this product?
Yes
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Graphic Design
Did your company use a different software before this one?
Yes
What software did you use before?
Netsuite
Why did you decide to change it?
The software is not very customizable and hadn't changed much in years. It was also very expensive.
Are you satisfied with the change?
Yes!
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
What was the cost of implementing this product?
Unsure, I did not pay.
What is your total annual cost for using this product?
Unsure, I did not pay.
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
Unsure, I did not pay.
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