What are the best aspects of this product?
Agiliron is simple to use and easy to customize for our needs. The B2B features are awesome and allow straight through order processing. The website templates and ability to alter is also nice to have.
Agiliron also links directly to quickbooks and allows us to streamline our accounting processes.
It also links to shipstation for easy shipping.
What aspects are problematic or could work better?
We had issues with reports generating, but those have all been worked out with customer service.
When we first implemented the system, we encountered some bugs and worked with AI to improve. Their customer support has always been great.
What features/services would you like to see in future versions of this product?
I would like to see a more modern look and feel in the dashboards.
It would be nice if you can view emails sent to customer about orders,inside of the sales order and not in a separate email section. It would be great to link to Outlook.
I would also like to see an easier format to manage and organize product categories.
What specific problems in your company were solved by this product?
We were able to eliminate manual order entry by utilizing the B2B sites. We are also able to connect various systems like quickbooks so we do not need to try and patch in a bunch of different systems/software.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
Did your company use a different software before this one?
Yes
What software did you use before?
NetSuite
Why did you decide to change it?
Price
Are you satisfied with the change?
Yes, very.
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
What was the cost of implementing this product?
2 full time resources and $10K
What is your total annual cost for using this product?
$8K
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
Yes, 15% for upfront annual payment.
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