What are the best aspects of this product?
I'm a longtime user of this software -- 10 years to be exact -- and I love it so much that I have recommended it in all the different jobs I have taken on. It is an exceptional tool to use for workforce management and is easy to use. And when I say easy to use, I mean it is easy to use for everyone involved. It's not just administrators like me who enjoy using it, but employees as well. There isn't a steep learning curve to contend with and it takes very little training for everyone to grasp it. It really is that intuitive. The support team is also great to work with and have been a great help in resolving any issues I may have. Even better, because of how effective it is, it's resulted in a significant decrease in costs, and what an administrator doesn't like that? I can't praise this software enough and it will really be a great way to streamline processes in your business.
What aspects are problematic or could work better?
I can say with confidence that this software has never disappointed me. Every single time I've used it I've never been anything else but satisfied.
What specific problems in your company were solved by this product?
This software has been really effective in resolving scheduling and staffing issues and I can't be happier. Both me and my command staff have seen what a big help it is when it comes to scheduling, and we've benefitted from it because it has cut down the time we spend on administrative tasks and frees us to do other things. Me and my staff don't have to put in any more overtime and that's really helped us embrace this software even more.
Are you a current user of this product?
Yes
What is your company size?
More than 100 Employees
What is your industry?
Public Safety
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