Meets our organization’s need

What are the best aspects of this product?

Aladtec makes it easier to track IT problems and make students schedule. It is now a valuable and vital tool for my department.

What aspects are problematic or could work better?

It would be nice if the software includes ways to assign report problems to relevant individuals as well as to achieve old conversations. Also, it would be great if they add more features and functionalities on the forms.

What specific problems in your company were solved by this product?

We are able to track our daily tasks, IT problems, and create student schedules. IT ticketing has also become more transparent and easier, thanks to the easy-to-use, built-in forms. Aside from that, this software minimized scheduling conflicts.

Are you a current user of this product?

Yes