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User review of Allocadia

The support team is very reliable

- by Sue

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

When it comes to the interface, our team was able to find its way around it. It is simple and offer great user experience which is a plus on our part. It provided u with a jump start to aid our marketing team in utilizing the full potential of the tool. With the simple interface, they were able to find items they were looking for without much hustle. The reporting functionality is intuitive. It offers graphical representation for you to easily interpret and make decisions on the same. You can opt to have the reports or graphical representation detailed or not. With Allocadia, you can easily import items form NetSuite for mapping to discuss on those items in a meeting. They have topnotch customer support which is highly responsive when you experience issues with the tool. The experience we have had with this product is out of this world and we are happy all the way.

What aspects are problematic or could work better?

The tool is the best we have ever used. However, with the few glitches we have had in using the product, I can say for sure that their support team has been more than helpful. The only problem I had was making sure that our marketing team utilizes the Allocadia ID when making submissions. This issue is on our part and thus it would not be fair to put it on the Allocadia support team. Luckily, we are now used to the tool and the problem is no longer there.

What specific problems in your company were solved by this product?

It has eliminated all manual budget operations that we were using before implementing this tool. It is stressful having to determine how much budget each team requires by doing it all manually. Since we are many teams that need budgeting for their operations, sometimes money has to move from one team to the other. Initially, this would be carried out manually through a handshake and that was all. Pulling such data was not only time consuming but also cumbersome. Luckily, with Allocadia, we can do this automatically where there are budget reports that determine what and how much, different teams should get in terms of the budget allocations. Also, you can pull data with ease and speed, while viewing the budget for their monthly or yearly needs.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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