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User review of Amazing Charts

no longer affordable for small pratices

- by Kerry Willis MD

USER SATISFACTION

RECOMMENDATION
2 out of 7
Very unlikely
COST EFFICENCY
3out of 7
Poor
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

ease of use is the best and main feature for choosing this product

What aspects are problematic or could work better?

interfaces are awkward and difficult to maintain. Customer support is slow and not adequate for people who do not have inhouse IT support. New versions fouc on financial security of the company to the detriment of the users

What features/services would you like to see in future versions of this product?

more integrated ability to meet standards for all government programs with improved data entry and ease of use

What specific problems in your company were solved by this product?

ease of use and Meaningful use. MIPS requires special additions and costs that make the program unaffordable for small practices who will get sticker shock at the annual fees and renewals that are hidden at first

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Medical Practice

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

20,000

What is your total annual cost for using this product?

5000-7500

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Patient care orders
3
ok
Ordering tests
3
ok
Care plans
1
very poor
Document management
2
mediocre
Patient history
3
ok
Medication lists
4
very good