Great tool at premium price

What are the best aspects of this product?

We all know testing web or mobile app how difficult can be with all those operating systems types, versions, screen resolutions and many other factors. Applause solve the problem with in-house testing for small businesses. They provide specific testing option so you can test your app on different devices. It has great coverage of Oss and some other devices for testing, and you don’t need to buy various devices in order to test your app. You are able to control the tests and to link with Applause testers whenever you want. You will get updates no matter the status of the tests, the interface is extremely user friendly and intuitive, they even offer multilingual test so you can test the app in your native language if you wish, and it has integrations with many bug tracking systems, testers can attach video clip or even screenshot to the bug report as well. Their customer support is fantastic.

What aspects are problematic or could work better?

If your testers are not familiar with the app they need to test it takes time for testing process and test cycles, testers level is very important because they need to dig deeper to find even some hidden issues so they need more detailed testing plan that has to be prepared by the developer. It takes some time to learn how to use the program more effectively. It is expensive tool but on the other hand you don’t need to buy many other devices for testing.

What specific problems in your company were solved by this product?

Great for small and medium companies and it helps to improve their product and to reduce the testing time.

Are you a current user of this product?

Yes