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User review of Apple Pay

Great contactless payment system

- by Kenyon

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Apple Pay is super easy to use and install on my mobile phone. During setup, one click will help you add cards. It's straightforward and we're avoiding things like menus that are clunky. There's a seamless verification system through a bank's app instead of waiting for a long call queue. All cards in the US are compatible with Apple Pay and everyone knows the Apple brand, so it's more secure. Apple's system deal with payments using a separate virtual card number apart from the one on your card, so you don't have to worry about hacking or stolen cards.

What aspects are problematic or could work better?

I wish Apple Pay can convince more merchants to honor their payment system, and that the wallet app could avoid glitches in payment information.

What specific problems in your company were solved by this product?

Being able to avoid credit card fraud. Apple Pay ensures our transactions are safe with one-time virtual card numbers. My wallet is a lot lighter too because I don't have to carry all my cards. I tend to lose stuff, so Apple Pay is a great help.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.