APPULSE is a simple and functional ITIL incident management solution that enables organizations and teams to proactively monitor and handle the operation of business applications that are distributed and deployed on z/OS subsystems and servers. It is a business application support platform that allows users to identify, classify, investigate, analyze, and resolve issues and incidents related to the operation of z/OS applications from one centralized tool.
The platform helps support teams detect operational problems in applications early so they can fix them right away before they negatively affect the critical operations and processes of the organization, thereby ensuring business continuity. APPULSE permits them to create tickets and assign problems or incidents to the right support staff automatically as well as access AI-suggested solutions to operational problems. The platform also provides metrics and reports to be able to have a clear understanding of the business impact of such problems and find out if they are promptly and properly addressed.
Show MoreCentralized and Flexible z/OS Application Support
APPULSE is exclusively designed for users who are providing Level 1 and Level 2 support for various business applications that are running on z/OS subsystems and servers which include IMS, CICS, DB2, TWS, MQ, and nFTP. It can identify, classify, investigate, and troubleshoot operational problems in business applications on different z/OS subsystems and servers from within the platform, centralizing their processes and tasks. APPULSE also gives them the capability to continuously and flexibly set configurations when it comes to monitoring the operation of z/OS business applications.
Ensure Business Continuity
The ITIL incident management platform assists teams and staff in delivering immediate and optimal support that ensures business continuity. By reducing the time it takes to detect and solve operational problems, APPULSE makes it simple for them to make sure that critical business applications can function and perform well.
Aside from permitting them to identify, classify, and analyze problems and incidents related to the operation of z/OS applications, the platform can automatically and intelligently recommend the best ways to solve operational problems through Artificial Intelligence. Users can even reuse the previous solutions suggested by the platform to fix similar problems and incidents.
Improve Support Team Performance
APPULSE offers features aimed at enhancing the performance of business application support teams. One of which is the ability to instantly generate tickets once operational problems are detected and designate problems to the proper team or staff. Furthermore, as incidents are being identified, investigated, and solved, responsible team members can communicate with each other, making everyone updated throughout the entire lifecycle of incidents.
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APPULSE Pricing Plans:
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APPULSE Pricing Plans:
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SMB and enterprise pricing information for APPULSE is not provided on the vendor’s official website. Please contact them through email or phone and get your quote.
We know that when you decide to buy a IT Development Software it’s vital not only to find out how experts rank it in their reviews, but also to discover if the real users and enterprises that purchased these solutions are indeed happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and APPULSE reviews across a broad array of social media sites. The data is then featured in a simple to understand format showing how many customers had positive and negative experience with APPULSE. With that information available you should be equipped to make an informed buying choice that you won’t regret.
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