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User review of Arbostar

impression about Arbostar

- by Jenny Dorsey

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This app makes it a breeze to send messages to potential and current clients. No more messing with calendars and schedules trying to figure out when to send messages to which customer. Everything can be automated to send my texts and emails to whom I want, when I want. Makes my life a whole lot easier, and that's a pro in my book! It also allows my customers to communicate back to ME in a very easy way. It has an intuitive ticket system that allows me to see all potential issues, and respond to them in the order they came in.

What aspects are problematic or could work better?

No current issues. I did have one bug involving the ticket resolution service, but I brought it up to ArboStar and it was fixed within 24 hours.

What features/services would you like to see in future versions of this product?

No current issues.

What specific problems in your company were solved by this product?

The entire platform has been really enjoyable to work with. It's just so much easier than what I'm used to. I'm still getting the hang of things, but as far as my job is concerned, it makes it a whole lot simpler.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Consumer Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It simplified compliance with government regulations and standards.
  • It allowed for monitoring corporate resources, resulting in their maximized utilization.

PRICING & COSTS

What was the cost of implementing this product?

don`t know this info

What is your total annual cost for using this product?

don`t know too

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

don`t know

FEATURE DETAILS

Process Management

Asset Management
5
amazing
Business Rules Management
5
amazing
Collaboration
5
amazing
Data Mapping
5
amazing
Lifecycle Management
5
amazing
Process Analysis
5
amazing
Process Capture
5
amazing
Process Change Tracking
5
amazing
Process Mapping
5
amazing
Process Modeling & Design
5
amazing
Process Simulation
5
amazing
Design Tools
5
amazing
Forms
5
amazing
Analytics
5
amazing
Data Access
5
amazing
SOA and Integration
5
amazing
Visibility and Transparency
5
amazing