What are the best aspects of this product?
This app makes it a breeze to send messages to potential and current clients. No more messing with calendars and schedules trying to figure out when to send messages to which customer. Everything can be automated to send my texts and emails to whom I want, when I want. Makes my life a whole lot easier, and that's a pro in my book! It also allows my customers to communicate back to ME in a very easy way. It has an intuitive ticket system that allows me to see all potential issues, and respond to them in the order they came in.
What aspects are problematic or could work better?
No current issues. I did have one bug involving the ticket resolution service, but I brought it up to ArboStar and it was fixed within 24 hours.
What features/services would you like to see in future versions of this product?
No current issues.
What specific problems in your company were solved by this product?
The entire platform has been really enjoyable to work with. It's just so much easier than what I'm used to. I'm still getting the hang of things, but as far as my job is concerned, it makes it a whole lot simpler.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Consumer Services
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
don`t know this info
What is your total annual cost for using this product?
don`t know too
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
don`t know
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