What are the best aspects of this product?
I'm able to quickly and easily set up text and email messages and notifications to our clients with ease. There is a ton of functionality and customizability that allows me to keep our customers happy and engaged. The support tickets are populated within the app and can be answered quickly and easily without switching apps. Everything can be organized by countless filters.
What aspects are problematic or could work better?
So far I don't have a single bad word to say about the platform. I'll update this review if anything comes up, but it really has everything I need to do my job – a big step up from the software my team was using before.
What features/services would you like to see in future versions of this product?
as now nothing
What specific problems in your company were solved by this product?
ArboStar is a 5/5 for me without question. The software is easy to use and organized with efficiency in mind. And the customer service team is friendly and speedy if I have any questions or issues. Very pleased with this platform.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Consumer Services
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
i dont know about it
What is your total annual cost for using this product?
dont know
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
don`t know how much
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