What are the best aspects of this product?
Previously, our company only used catch-all software that was designed to handle every industry. I never knew that the same type of software is out there for the tree-care industry. Making the switch was great, as having software specific to the tree-care niche gives us access to tools we didn't previously have. Things like fleet management and HR issues are obviously specific to the tree-care industry, so having software that's specific to those issues allows us to be so much more efficient. Issues can be handled right in the app, and the fleet management module is particularly useful compared to our previous software.
What aspects are problematic or could work better?
As with any new technology, there's a learning period that you have to go through to truly become comfortable with the software. I used my old software for many years, so at first I was hesitant to switch. But ArboStar is just better suited for the tree-care industry than the catch-all software our business used, so I'm glad I took the time to learn a new system.
What features/services would you like to see in future versions of this product?
nothing
What specific problems in your company were solved by this product?
Am very pleased with this software and have no plans to go back. Everything is divided into modules, and each module is a gem in its one right. I haven't poked around too much outside of what my current role at my business demands, but the modules I've personally used have all been very easy to understand and incredibly efficient.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Consumer Services
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
i don`t know this information
What is your total annual cost for using this product?
i don`t know
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
dont know about it
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