What are the best aspects of this product?
I love the auto-estimate feature. It learns what types of estimates you have made in the past, and auto-suggest an estimate that you can tweek if you find it too high or too low. This has taken a lot of the guesswork out of the situation, as often the estimate is dead-on. The pipeline from initial estimate to work orders is also very efficient. Once I confirm an estimate, I can send it right over in the app and it just moves down through the system. It's a really effortless interface and makes things easy.
What aspects are problematic or could work better?
I suppose the only con would be if you wanted to use this app for a different field. It is specifically designed for the arborist niche, so make sure you keep that in mind. My friend runs a painting company, and while I wish I could suggest this to him, it just is too specific to the tree care industry. But if you deal with trees, this is the app you want!
What features/services would you like to see in future versions of this product?
nothing as now
What specific problems in your company were solved by this product?
The learning curve has been challenging but engaging, as there are so many features to work with. The features all make life easier though, so even if they take a bit of time to initially learn, they more than make up for it in the long run. I personally would never go back to my old way of doing things. The integration is just great with ArboStar, and they're apparently adding more features as people request them, so that's a big plus too.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Consumer Services
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
i don`t know this information
What is your total annual cost for using this product?
i don`t know too
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
dont know it
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