What are the best aspects of this product?
Very intuitive user interface, easy to field messages from both current and prospective clients, loads of sorting mechanisms. Very happy with this platform so far.
What aspects are problematic or could work better?
Nothing as of yet, but have only been using the platform for a few weeks now. Will edit if anything arises.
What features/services would you like to see in future versions of this product?
Nothing as of yet, but have only been using the platform for a few weeks now.
What specific problems in your company were solved by this product?
With a clean UI and convenient ticketing system, this software makes my job easier and more efficient.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Consumer Services
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
don`t know this information
What is your total annual cost for using this product?
dont know too
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
i don't know about it
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