What are the best aspects of this product?
App has made my job a lot easier. I show up on site, and there's GPS-tagged pictures of the trees with descriptions of what exactly needs doing. No more second-guessing if I'm removing the wrong tree. Now I can just show up on site and do the job. It also makes it super easy to contact other team members as well as keep track of all our vehicles. Very pleased with this app.
What aspects are problematic or could work better?
I'm not a tech-guy at all. I'm lucky if I can get Netflix to work. So I was a little unhappy at first when we were told we had to start using this software. But honestly, it didn't take too long to learn, and now it makes my job way easier. So if you're like me and don't like fancy apps, don't worry. Everything is laid out in a way that makes sense, and I'm shocked at how easy it was to get familiar with. Now it's like second-nature to me.
What features/services would you like to see in future versions of this product?
nothing as now
What specific problems in your company were solved by this product?
From a boots on the ground perspective, I think this app is great. The app works right from my smartphone and allows me to do my job quicker and immediately resolve any issues that come up. I've started to see it as another essential tool in my toolkit. A couple weeks ago I forgot to charge my phone, so I had to borrow my wife's which didn't have the app installed, and it felt like I was missing a vital tool throughout the day. That just shows me how useful ArboStar has become to my daily work.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Consumer Services
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
dont know about it
What is your total annual cost for using this product?
dont know
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
don`t know it
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