What are the best aspects of this product?
It was great that our estimators were able to input all the necessary details to build up the invoice at the job site. The GPS and Live map features are also great. They let us know where our field team was at all times and if they were still running on schedule so we could call customers if we needed to inform them of any delays.
What aspects are problematic or could work better?
I found it very easy to use, but some of our less tech savvy team members struggled a bit at first.
What features/services would you like to see in future versions of this product?
I found it very easy to use, but some of our less tech savvy team members struggled a bit at first.
What specific problems in your company were solved by this product?
Before ArboStar we were still using paper invoices. We really wanted to go paperless and this really helped! Before ArboStar, we'd have to tell customers they'd need to call the office to pay with their card. We're a small family company so sometimes they were stuck waiting until I was available to process it for them. Now all that can happen online without me having to be there to do it.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Consumer Services
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
dont know
What is your total annual cost for using this product?
dont know too
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
i don't know about it
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