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User review
of Arbostar
review about own impression
-
by Makayla Mckay
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
I've used ArboStar for over a year now. It really has become the lifeblood of how we do business. It is incredibly feature-rich and includes a plethora of modules, from accounting to estimating to analytics to customer service, the list goes on.
What aspects are problematic or could work better?
Nothing major. Over the past year, if I encountered a bug, I'd reach out and the customer service team would address it promptly. And none of the bugs were anything major, anyway.
What features/services would you like to see in future versions of this product?
Nothing major. Over the past year, if I encountered a bug, I'd reach out and the customer service team would address it promptly. And none of the bugs were anything major, anyway.
What specific problems in your company were solved by this product?
I highly recommend this system to anyone in the tree care industry.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Consumer Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It improved the reliability of information and its timely delivery to concerned departments and personnel.
- It promoted secure and safe working environments for employees and management.
PRICING & COSTS
What was the cost of implementing this product?
don`t know
What is your total annual cost for using this product?
i don`t know too
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
dont know about it
FEATURE DETAILS
Process Management
Asset Management very good
4
Business Rules Management very good
4
Collaboration very good
4
Data Mapping very good
4
Lifecycle Management very good
4
Process Analysis very good
4
Process Capture very good
4
Process Change Tracking very good
4
Process Mapping very good
4
Process Modeling & Design very good
4
Process Simulation very good
4
Design Tools very good
4
Forms very good
4
Analytics very good
4
Data Access very good
4
SOA and Integration very good
4
Visibility and Transparency very good
4
