What are the best aspects of this product?
Convenience and stability - product's design is very user friendly and easy to use. It doesn't matter if you are first time user or already proficient user, "Ares commander" proofed to be stable and and very convenient tool for everyday use
What aspects are problematic or could work better?
Our company is working with "Ares commander" over the year now and we do not have any issues which could be mentioned here
What specific problems in your company were solved by this product?
After Windows update on our company's system, we had some issue on "Ares commander" loading time. Problem was on connection between our server and license server. No matter that that issue is not fully Graebert company's fault, support team reacted very quickly and gave us solutions in order not to stop working. In the mean while Graebert development team was searching for the best way how to solve that issue. It was very pleasant when support team didn't forget about us and contacted us with log-term solutions on which we are working since. Happy to have such a support
Are you a current user of this product?
Yes
How long have you been using this product?
1-3 years
What is your company size?
51-100 Employees
What is your industry?
Glass, Ceramics & Concrete
Did your company use a different software before this one?
Yes
What software did you use before?
Autodesk's - AutoCAD
Why did you decide to change it?
Ares Commander is more friendly and cheaper version then "Autocad"
By choosing Ares commander you are getting more and on better price range
Are you satisfied with the change?
Yes, we are
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
Yes
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