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User review of Asigra Cloud Backup

We simply love Asigra

- by Susan

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

The whole backup restore process within version 11 is smooth. I am able to restore files to my customers at any time. Its support team is responsive, helpful and knowledgeable. I’m very satisfied from level 1 training. Its staff makes me feel that I’m part of their family. Offsite file restore is quick and easy process. I can easily set up customer backups.

What aspects are problematic or could work better?

Version 11 lacks snapshots, but they have said that they would implement this option in the last version. Also, it is complicated to restore email from full store backup. I had to purchase support credits. I would like to pay for full year support.

What specific problems in your company were solved by this product?

Every company requires offsite backups and they are aware that this kind of software is not cheap. We are grateful that we use the right software for keeping our data. Asigra replicates data to other facility.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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