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User review of ATX

I am a user since 1999. The company is getting worse and worse every year.

- by aleksandr tenenbaum

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

easy to use, not expensive, good customer service,

What aspects are problematic or could work better?

The company does updates without warning.. You can lose all entered information. A few years ago there was a warning: 'Please save your data due to the update of the program". Now the program is just closes without warning. I managed to find a way to save data before the program closes but sometimes it does not work and I lose data. It is frustrating beyond explanation. Too much of the clients' data is already there. Otherwise, I would have switched the software. I am so frastrated.

What features/services would you like to see in future versions of this product?

Warnings before the updates of the program.

What specific problems in your company were solved by this product?

I just use it.

Are you a current user of this product?

No

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.