User review
of ATX
using this software since 2001
-
by aleksandr tenenbaum
USER SATISFACTION
RECOMMENDATION Very unlikely
2 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION mediocre
2out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Easy to use, I use it only for business customers.
What aspects are problematic or could work better?
Technical issues.
What features/services would you like to see in future versions of this product?
The program is getting worse and worse every year. I am using this program since 2001. The program started crashing without any warnings. Can you imaging using the software and to lose all the data you inputted? I learned how to save information but sometimes it doesn't work. Just, oops, sorry, we need to close the program. 3 years ago there was a warning: "Please save the information b/se we need to updated the software". It is OK with me. But now?! I would not recommend this software to anyone because of that.
What specific problems in your company were solved by this product?
None
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Tax Act
Why did you decide to change it?
I did not. I use two software. ATX for business only.
Are you satisfied with the change?
No change.
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It maximizes our tax deductions.
PRICING & COSTS
What was the cost of implementing this product?
don't remember
What is your total annual cost for using this product?
don't remember
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
No discounts
FEATURE DETAILS
Multi-state returns ok
3
