Really simplified our process

What are the best aspects of this product?

Overall, this tool has been so great to use and really user-friendly. Simple work is now automated so time isn't wasted doing that manually. We can allocate resources and time to other things that require more than just manual effort.

What aspects are problematic or could work better?

This isn't so much a complaint as a wish to have new features be built in to the tool, such as machine learning.

What specific problems in your company were solved by this product?

Thanks to this tool, the experience of our customers and staff has been improved. More than a hundred process are now automated, making things easier for everyone involved.

Are you a current user of this product?

Yes