What are the best aspects of this product?
Tracing rogue devices within the network is no longer a problem, thanks to Auvik. It helps us identify and quickly address cracks within our network. Another feature that I like, in particular, is its auto-backup detail. Not only does this protect data in case of a power outage, but it also allows us to initiate communication as we take over the configuration of the system. Part of the quick response to issues is owed, in part, to Auvik's ability to allows us to secure wide area network connectivity. We've been able to monitor traffic in the network that has consequently helped us address specific device problems too.
What aspects are problematic or could work better?
No issues from our end. Auvik has truly been one of the best monitoring tools that we've worked with. However, if I were to rack my brain and identify a fault within the system, I can remember a time when Auvik has not been as top-notch in scanning voice networks. However, I see this as a minor glitch because I understand just how volatile voice networks can be.
What specific problems in your company were solved by this product?
Auvik has helped us identify specific devices that need our services as well as foresee possible traffic problems on WAN. It keeps an impressive memory of previous logs and the changes that we've done in the past too. Overall, keeping a close eye on WAN has helped us provide service to our clients better, especially during power outages and other unforeseen events.
Are you a current user of this product?
No
What is your company size?
More than 100 Employees
What is your industry?
Hospitality
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