Straightforward, helpful, and powerful.

What are the best aspects of this product?

Getting alerts and quickly identifying which device in our network needs immediate attention is one of Auvik's main selling points. Not to mention, the product is supported by a team of competent and attentive people too. They are always open to feedback, and they address concerns in the best way that they can. Within the platform is a wealth of documents and training materials that users are free to peruse as well. With the way they receive input from clients and their responses to each, I'm excited to see what's in store for Auvik.

What aspects are problematic or could work better?

There isn't much that I don't like about Auvik. However, in terms of communication between devices in the network, I think this is one of Auvik's waterloo. Add a rather poor application management arrangement, and I worry that Solarwinds might easily surpass my favorite platform.

What specific problems in your company were solved by this product?

We used to subscribe to Solarwinds but we soon discovered that it was too expensive and can cause frequent lags within our system and infrastructure. We transferred to Auvik for the main purpose of saving. Of course, we ended up getting introduced to so many new other features along the way. Through it, we've been able to keep our current working protocol running, as well as undergo projects that allow us to weed out possible issues in the future.

Are you a current user of this product?

Yes