Availity is a one of a kind platform that allows you to handle billing and insurance stuff all the same time.

What are the best aspects of this product?

Working using Availity has helped me in terms of time management. I can arrange my daily schedule and treat my patients on time. The platform is so useful that it reduces the time that I usually spend on the phone and fill up different forms, which is so time-consuming.

What aspects are problematic or could work better?

They cannot cover all insurance companies in the country, so we still have to verify information over the phone from time to time. I wish that they could upgrade their platform so we would always be able to cater to a broader customer base. There are other options, though, but some clients have their preferences.

What specific problems in your company were solved by this product?

I used to spend too much time in front of the computer working on invoices. Now I do not have to do it because Availity can do it for me manually. It's also capable of organizing all claims and records under one platform.

Are you a current user of this product?

Yes