What are the best aspects of this product?
What I like best about Availity is its wide range of functionality. It takes good care of more than half of our daily workload. From verifying claims, filing for disputes, following up on invoices and payments, name it, and Availity can do it for you.
What aspects are problematic or could work better?
Other insurance companies take advantage of the system. Some of them tend to overdo claims investigation, which makes matters more complicated.
What specific problems in your company were solved by this product?
It is no longer necessary for me to spend so much time talking to insurance companies over the to verify claims. With Availity, I can do it by batches, and the same process applies to disputes. The ease of multitasking makes me enjoy my job every day.
Are you a current user of this product?
No
What is your company size?
More than 100 Employees
What is your industry?
Hospital and Health Care
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