It’s the best application to use for getting insurance coverage information.

What are the best aspects of this product?

The program is easy to install use. We introduced it to our new hires and were given their access in just a few hours. In case they get locked out, it's also easy to request for a PW reset and get back to work.

What aspects are problematic or could work better?

The only problem that we encounter is when the system becomes latent or stops working for a few hours. If this happens, we have to pick up our phones, do a manual verification, and deal with more backlogs.

What specific problems in your company were solved by this product?

No need to compile records the traditional way because everything can be accessed using the platform. Everything in the office is well organized because all patient information is readily available. It's easy for us to verify insurance claims and work on some disputes if necessary.

Are you a current user of this product?

No