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User review of B12

B12 has no clue how to design a Podcast Website

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
2out of 5
mediocre
CUSTOMER SUPPORT
2out of 5
mediocre

PROS & CONS

What are the best aspects of this product?

It has an editing interface that is easy to use.

What aspects are problematic or could work better?

The company lacks the knowledge of they type of website that I was building. It made promises to deliver but it never could figure out how to embed the podcast player to update all episodes as they are released.

What features/services would you like to see in future versions of this product?

n/A

What specific problems in your company were solved by this product?

B12 has no clue how to set up a podcast website. Even with guidance (the theory of how it works), giving examples of other podcast websites they still cannot deliver on what they promised. They cannot do a simple embed to my podcast host site to this new website. They delivered a product with dead links. Once they launch the site you cannot contact them to get the problem fixed or your money back. I am thinking about walking away from them now altogether and writing off the fee they charged to build a website. My advise to others is to beware of this group before you hire them.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Broadcast Media

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us to create attractive websites
  • It assists us to make our websites user-friendly to our visitors
  • It enables us to create and manage websites at an affordable cost
  • It helps us to control all aspects of our websites

PRICING & COSTS

What was the cost of implementing this product?

550

What is your total annual cost for using this product?

1200

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

one month free

FEATURE DETAILS

Templates
1
very poor
Mobile optimization
2
mediocre