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User review of Babylon Translator

We purchased the sw and had problems getting the license key to work. No help so far.

- by Michael Byars

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Software translates fine once it works. We used the trial version without problem. Got the licensed version, but cannot get support to make the key work.

What aspects are problematic or could work better?

They only respond via email. Usually the middle of the night and it takes another day to get any response from them at all.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Building Materials

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

$225

What is your total annual cost for using this product?

$225 one time

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Technical Features

Automatic language recognition
3
ok
Batch file translation
3
ok
Text-to-speech
3
ok
Automatic spell checker
3
ok
Smart translation memory
3
ok
User dictionaries
3
ok
Specialized dictionaries
3
ok
Do not translate capability
3
ok
OCR translation
3
ok
Real-time translation updates
3
ok
Visual aid for software translation
3
ok
Automatic translation
3
ok