- Home Payment Gateway Providers Bambora Decent features but incredibly poor customer service
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User review
of Bambora
Decent features but incredibly poor customer service
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by Radek Shwick
What are the best aspects of this product?
They provide a pretty decent set of features to manage your payments. Transaction fees are also very affordable.
What aspects are problematic or could work better?
Customer service is terrible. They don't reply to emails or tickets, even in urgent cases. It's a big issue for a company that you want to entrust your financial transactions with.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Marketing and Advertising
How did your company implement this product?
in the cloud
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EU Office: 1 Agios Georgios Street, 7600 , Athienou, Larnaca, Cyprus
US Office: 120 St James Ave Floor 6, Boston, MA 02116
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