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User review of bark

Bark.com provides poor customer service and does not stand by their promises.

- by Michael D'Amato, CPA

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

The only good thing is the ease of signing up and setting up a profile.

What aspects are problematic or could work better?

I spent $110 in 5 minutes and was only entitled to send out 4 proposals. I waited 12 days and received zero responses to these 4 proposals. Bark.com does not even respond to my inquiry asking about their promise to provide credits on initial charges. This is a money pit service to say the least.

What features/services would you like to see in future versions of this product?

I wish to see them close down so others are not impacted like I was.

What specific problems in your company were solved by this product?

They made my headache turn into a throbbing headache.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

N/A

What is your total annual cost for using this product?

N/A

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

NO

FEATURE DETAILS

No information provided by the reviewer.