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User review of bark

NOT A GOOD FIT FOR ALL BUSINESSES

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
2 out of 7
Very unlikely
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
2out of 5
mediocre

PROS & CONS

What are the best aspects of this product?

THIS PLAT FORM SEEMS TO WORK BETTER FOR CREATIVE AND TECH BUSINESSES

What aspects are problematic or could work better?

THE HIGH COST OF CREDITS. THEY COULD LOWERE THE COST OF CREDITS FOR THE BUSINESSES JUST DOING A TRIAL RUN OF THEIR SERVICES.

WE SELECTED BARK AS AN OUTSOURCE LEADS SERVICE BECAUSE OF THE FREE ACCOUNT AND THE FREE TRIAL OFFER. ONCE OUR FREE ACCOUNT WAS SET UP WE FOUND THAT TO REACH OUT TO LEADS, YOU HAD TO BUY CREDITS, WHICH WAS FAIR. HOWEVER, THE COST WAS ASTRONOMICAL! IT WILL COST YOU OVER $200 TO GET ONLY 180 CREDITS. THIS PLATFORM IS A GAMBLE WHERE THE HOUSE ALWAYS WINS. THE LEADS ARE NOT ACTUAL LEADS; MANY LEADS WERE NOT LEGIT. MEANING WE WOULD CALL, TEXT, AND EMAIL THESE POTENTIAL LEADS AND GET NO REPLY. IF YOU ARE A SMALLER COMPANY, THIS WILL NOT BE THE BEST FIT FOR YOUR BUSINESS. THIS PLATFORM REQUIRES CONSTANT TIME AND RESOURCES. I CAN GRANTEE YOUR MONEY WILL BE BEST SPENT ELSE WHERE.


PLEASE DO YOUR RESEARCH BEFORE PAYING FOR ANY CREDITS. MAKE SURE BARK HAS LEADS THAT PERTAIN TO YOUR SERVICES. IF YOU ARE IN THE ACCOUNTING PROFESSION, I CAN TELL YOU FROM EXPERIENCE AND RESEARCH THAT BARK IS NOT FOR YOU. UNLESS YOU PROVIDE TAX SERVICES.

What features/services would you like to see in future versions of this product?

THE COMPANY NEEDS TO BE MORE TRANSPARENT IN WHO BARK PROVIDES SERVISES FOR. THEY ALSO NEED TO VET OUT THE POTINITAL SPAM LEADS BY REQURING A SMALL FEE.

What specific problems in your company were solved by this product?

WE DIDN'T HAVE A PROBLEM TO SOLVE WE WERE TESTING OUT SOURCE OUR LEADS.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

$211

FEATURE DETAILS

Time management
1
very poor
Dispute resolution
3
ok
Communication tools
5
amazing