A very helpful tool that keeps things organized.

What are the best aspects of this product?

I love how I get to see the progress of any project and conveniently laid out for you in a single screen along with the timeline. I like how it would show individuals doing certain tasks and when they were able to get to them. This shows how much eacn member within the team has contributed for each project(s).

What aspects are problematic or could work better?

I've recently been at it with Basecamp 3 for the past few days. However, I didn't appreciate how you can't delegate tasks to individuals in one to-do list on Basecamp 2. I didn't like the calendar layout seen in Basecamp 3. I prefer the grid-backed calendar system as opposed to the drop-down list.

What specific problems in your company were solved by this product?

As a team, we're now more organized and projects are no longer able to slip between our fingers. We're no longer reassuring our clients with unrealistic deadlines. With Basecamp's to-do list, we're able to gauge precisely the number of things we can initially finish. This gives our clients an accurate turn-around time.

Are you a current user of this product?

Yes