An ideal platform for documentation.

What are the best aspects of this product?

I like how it can easily be set up, jump start a project, and abilty to include people in viewing certain projects. I also love how you can easily put up templates so you won't need to key in the same details every single time.

What aspects are problematic or could work better?

I was hoping there would be an easier approach in adding people to certain projects since the company I'm currently with recently hired a group of people. Whenever that happens, I always end up dealing with a project template and creating a new discussion which includes the new hires so they can be updated from a specific discussion --- which is a big pain. By simply adding individuals to gain project access, makes thngs a lot easier.

What specific problems in your company were solved by this product?

We're resolving issues with communication between different groups of individuals. It's simple to keep people updated via Basecamp. It's also easy to document conversations for everybody to be on the same page.

Are you a current user of this product?

Yes