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User review of Basecamp

Centralized Location For Our To-Do Lists and Follow Ups

- by Daniel

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Our conversations are stored in one location. Though we still use emails, wikis, agendas, and Google Docs, Basecamp still has the best features, namely notification of follow ups and reminders. We are all Indonesians so we don't use English often yet Basecamp enables us to work efficiently with minimal use for English because its instructions and guides are all easy to understand.

What aspects are problematic or could work better?

I do not think it's any fault of the system. Our people tend to forget ticking their to-do lists once they are done.

What specific problems in your company were solved by this product?

Basecamp improved our communication and coordination within the organization, whether tehy are full time workers, part time stag or outsourced parties.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Non Profit Organization

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.